Privacy Policy
Last updated: March 10, 2026
1. Introduction
Drobot Inc. ("Drobot", "we", "us", or "our") operates the Drobot Nova platform, including the web portal at app.drobot.ai and associated mobile applications. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.
2. Information We Collect
Account Information: When you create an account, we collect your name, email address, and profile photo through your social login provider (Google, Microsoft, or Apple).
Usage Data: We collect information about how you interact with our platform, including task creation, robot assignments, and portal activity.
Device and Location Data: For robot fleet management, we collect positional data of robots and RTLS tags within your facility. We do not track your personal location.
3. How We Use Your Information
We use your information to:
- Provide and maintain the Drobot Nova platform
- Authenticate your identity and manage access
- Operate the robot fleet management system
- Send service-related notifications
- Improve our products and services
4. Data Storage and Security
Your data is stored on Google Cloud Platform (Firebase) with encryption at rest and in transit. We implement industry-standard security measures to protect your information. Robot telemetry and task data are stored within your organization's setup and are not shared with other customers.
5. Data Sharing
We do not sell your personal information. We may share data with third-party service providers (such as Google Firebase for authentication and hosting) solely to operate our platform. We may also disclose information if required by law.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export your data in a portable format
7. Contact Us
For privacy-related questions or requests, contact us at contact@drobot.ai.